ADVANCED OPERATIONS MANAGEMENT

This course involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost or quality. Most now agree that world class performance in operations, i.e., in product design, manufacturing, engineering and distribution, is essential for competitive success and long term survival. This course considers the operations from a managerial perspective. Key performance measures of operations (productivity, quality and response time) as well as important concepts for improving the performance of operations along these dimensions will be considered. At the end of the course students will have a fair understanding of the role Operations Management plays in business processes.

Operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost or quality. Most now agree that world class performance in operations, i.e., in product design, manufacturing, engineering and distribution, is essential for competitive success and long term survival. This course considers the operations from a managerial perspective. Key performance measures of operations (productivity, quality and response time) as well as important concepts for improving the performance of operations along these dimensions will be considered. At the end of the course students will have a fair understanding of the role Operations Management plays in business processes.

1. Understanding the role of production and operations management in the overall business strategy of the firm.
2. Understanding the interdependence of the operating system with other key functional areas of the firm.
3. Evaluating production resources and understanding efficiency concept
4. Achieving production process and necessity to making proved process effectiveness
5. Problems that production enterprises encounter and systematic studying methods to solve this problems

Operations Management by Heizer and Render, Tenth Edition, Pearson/ Prentice-Hall, 2009